How do I reach Keytech?
Call 0411 340 242. That’s the fastest way to get a locksmith. We’re 24/7—call anytime, day or night, weekdays or weekends, public holidays included. No surcharge for after-hours. You can also email info@keytechlocksmiths.com.au if you want to schedule a non-emergency job (lock changes, security upgrades) or ask questions before you call. We check email during business hours, but for emergencies, ring the phone number.
Where is your base and service area?
We’re based at 236 Rainbow Street, Coogee NSW 2034. That’s our office and where we operate from. We service the entire Eastern Suburbs, including:
- Coogee
- Bondi
- Bondi Junction
- Maroubra
- Rose Bay
- Clovelly
- Bronte
- Kensington
- Kingsford
- Waverley
- Queens Park
We aim to reach most emergency lockouts within 30 minutes. If you’re outside the Eastern Suburbs, ring anyway and we’ll let you know if we can help.
What should I have ready when I call?
Have these details ready so we can move quickly:
- Your address or location (street name, suburb, the specific door or gate that’s locked)
- Type of property (house, apartment, shop, office)
- Type of lock (deadbolt, handle lock, roller door, etc.) if you know it
- Why you’re locked out (lost keys, locked yourself out, stuck lock, etc.)
- Proof of ID when we arrive (driver’s license, passport, anything with your name and address matching where you’re locked out)
If you’re locked out of an apartment or strata property, have your lease or body corporate approval handy too—some buildings want to be notified, and we’ll help if there’s a dispute about who can let us in.
What if I’m locked out but can’t afford to call right now?
Call anyway. Tell us. We’ll quote you a fair fixed price. We don’t work on commission and we’re not trying to squeeze every dollar out of you. If you genuinely can’t pay, we can talk about payment options or we can point you toward help. But don’t sit locked out because you’re scared of the cost. The conversation is free.
Do you handle commercial lockouts and security work?
Yes. If you run a business in the Eastern Suburbs—retail, office, restaurant, any commercial premise—we handle emergency lockouts, master-key systems, lock changes between staff, and security upgrades. Call 0411 340 242 and let us know you’re commercial. Same 24/7 service, same honest pricing.
Frequently asked questions
Can I email you for an emergency lockout?
No. Email is too slow. Call 0411 340 242. We answer the phone or we ring you back within minutes. Email is for non-emergencies, questions, or scheduling a regular lock change if you’re not in a rush.
Will you come out if I’m locked out of an apartment I’m renting?
Yes. You’ll need proof that you live there (a lease, a utility bill with your name, anything official). If the landlord or body corporate gets involved, that’s their problem, not yours—they can sort it out later. If you live there and you’re locked out, we’ll help you get in. Just have your ID ready.
What areas count as “Eastern Suburbs” for your 30-minute response promise?
Coogee, Bondi, Bondi Junction, Maroubra, Rose Bay, Clovelly, Bronte, Kensington, Kingsford, Waverley, Queens Park, and surrounding immediate areas. We’re based in Coogee, so our response time is fastest there, but we aim for 30 minutes across the whole Eastern Suburbs region. Ring and ask if you’re unsure about your location.
